NEXON's latest looter shooter has finally launched, and while many enjoyed the fruits of its gameplay, some players were held back by error codes that interrupted their adventures in the game.
Fortunately, NEXON hasn't left gamers in the lurch, offering a set of solutions for several of the most common errors. The most common errors are usually related to connection issues, game installations, or software conflicts, and can be fixed in the blink of an eye.
The game has received mixed reviews since its release on July 2, 2024, with some Stability issues that some players are experiencing. NEXON even stated that they were aware of the frame rate drops that some users were experiencing and that they are working on solutions as we speak.
Error codes and solutions
| Error code | Required action |
|---|---|
| 0xE3010502 | – Delete the NGService file from the game installation folder and reinstall it. – Perform an integrity check on the game launcher. |
| 0xE3010503 | – If a Nexon Game Security pop-up window appears during game launch, click “Yes” and then run the game. |
| 0xE3010504 | – Verify the integrity of the game files |
| 0xE3010505 | – Delete the NGService file from the game installation folder and reinstall it. – If the issue persists, please submit a 1:1 query along with the NGS log file. |
| 0xE3010507 | – Delete the NGService file from the game installation folder and reinstall it. – If the issue persists, please submit a 1:1 query along with the NGS log file. |
| 0xE3010508 | – Delete the NGService file from the game installation folder and reinstall it. – If the issue persists, please submit a 1:1 query along with the NGS log file. |
| 0xE3010509 | – Allow the BlackCipher folder in your antivirus or firewall settings, then try running the game again. – Delete the NGService file from the game installation folder and reinstall it. – Verify the integrity of the game files |
While these error codes are very specific, here are some general troubleshooting tips to help you overcome potential in-game errors:
- Check your connection: Make sure your internet connection is stable. Try restarting your router or modem and see if the error persists.
- Verify game files – Most launchers offer a feature to verify the integrity of game files. This checks for any corrupted or missing files that may be causing errors.
- Restart your device – A simple restart can often resolve temporary glitches or software conflicts.
- Update your software: Make sure you have the latest version of the game and the corresponding drivers installed. Outdated software can sometimes cause compatibility issues.
NEXON wastes no time in finding solutions
NEXON’s quick action to fix these bugs is a positive sign for the future of the game. With continued support and a focus on resolving player issues, this looter-shooter is poised to remain a fan-favorite of RPG fans. If you’re one of the many players enjoying the game and haven’t encountered any bugs, keep looting! But if you do encounter an error code, remember that NEXON has your back and there are resources available to help you get back in the game.
