The IA maîtrise au service de la réussite de l'ITSM
Exploring how AI can help you make your ITSM smarter, faster, and more effective. See comments:
- Unlocking the power of generative AI to improve the workplace experience
- Addressing AI challenges with practical applications and real-world examples
- Define key performance indicators (KPIs) and strategies for a smooth integration of AI in your company
L'IA est en train de redsiner notre façon de travailler. Voilà quelques chiffres clés:
95 %
IT professionals offer an advantage in using AI*
57 %
faster resolution of tickets for agents helped by bots based on AI^
46 %
de réacheminement des tickets avec des agents virtuales pilotés par l'IA^
46 %
de réacheminement des tickets avec des agents virtuales pilotés par l'IA^
*Rapport Freshworks 2023 on the state of technology on the lieu of work ^Freshservice ITSM Benchmark Report 2023
Future-proofing your ITSM with AI
Future-proofing your ITSM with AI
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The charge Are you still perplexed about the interplay of generative AI for ITSM? first appeared in Online Technology Research.
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