Mastering AI for ITSM Success
Discover how you can leverage AI to make your IT service management service smarter, faster, and more efficient. You'll learn how to:
- Discover the power of generative AI to improve workplace experiences
- Tackle AI challenges with practical applications and real-world examples.
- Establish key performance indicators and strategies for seamless AI integration into your business
AI is reinventing the way we work. Here are some real-world results:
95 %
of IT professionals see the benefits of using generative AI to get work done*
57 %
Faster ticket resolution thanks to agents leveraging AI-powered bots^
46 %
Ticket deflection rate with AI-powered virtual agents^
46 %
Ticket deflection rate with AI-powered virtual agents^
*Freshworks State of Workplace Technology Report 2023
^Freshservice ITSM Benchmark Report 2023
Future-proof your ITSM with AI
Future-proof your ITSM with AI
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The charge Still wondering why generative AI for ITSM? first appeared in Online Technology Research.
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